FAQs

Well, some of them. If we've not covered your question then we'd looove to hear from you! Get in touch here

Embroidery

Q: I don't have any sewing experience, can I really do your kits?

Absolutely! The Stitch Guide has been designed with total beginners in mind. There are step-by-step instructions alongside photos and videos

Q: How long does each project take?

Each project will take a few hours - generally between 2-6 hours. I like to pick up, put down & come back to my hoops rather than sit and do them all in one go

Q: How I access the Stitch Sister: Stitch Guide?

Upon purchase, your Stitch Guide(s) will be automatically emailed to you as well as available for download after your payment is confirmed

Q: What workshops are coming up?

Q: Where are workshops held?

Our studio is in Mid-Levels on Hong Kong Island. It is a 5-10 minute cab ride from Admiralty or Central MTR stations
Exact address will be emailed to you in your booking confirmation

Q: What's included in the workshop price?

You get everything that's included in the Stitch Kit, all the materials you need to make your design, as well as access to the Stitch Sister: Stitch Guide so that you can continue making your creation later on at home
If you come to our studio we also provide light refreshments
& cuddles with Ms Marge 🐶

Q: Can I book a private workshop?

Yes! Get in touch here or email us at info@stitchsister.co and we can organise a private workshop

Q: Can you add special touches for a special occasion?

Absolutely! For birthdays, hen do's, baby showers or any other occasion we can add special touches just for you

Q: Do you do corporate workshops?

Yes! Get in touch here or email us at info@stitchsister.co for more information on corporate packages and rates
Corporate workshops can easily be run in person or online

Q: Do you ship internationally?

Q: Can I return or exchange something?

You have 14 days from delivery date to return or exchange items - they must be in the same condition as when you received them.
Returns & exchanges must be approved beforehand so get in touch here or email us at info@stitchsister.co

Q: Can I order a bespoke design?

Yes! I can work with your colour palette and ideas to create something that's just for you
If you only have a faint idea of what you like, or need help finding inspo, then we can work from that stage too!

Q: What if I need something before the indicated turnaround time?

You can select the 'rush order' option with the higher fee. This does not mean that other people in the queue will be pushed further down the line, but that I am increasing my workload to accommodate you
Sometimes I won't have time to add more to my plate - which is why this 'rush order' option may show as 'sold out'